Support

Before contacting support

1. Confirm you are using the same email, Google, or Apple account that was approved.
2. Check the storage meter in Settings if an upload stopped.
3. Keep Smart Jobs open briefly after reconnecting so pending changes can synchronize.
4. For receipt issues, try a bright, flat photo and correct any detected line item before saving.

Access requests

New accounts see only the sign-in and approval screen. The owner receives the request and can approve or deny it without seeing the requester’s future business records.

Security concern

If you believe someone accessed your account, sign out, secure the connected email, Google, or Apple account, and contact support promptly. Do not send sensitive worker or financial documents by email.

Account and data help

Settings includes data export, sign out, and complete account deletion. If the app cannot complete one of those actions, email support with the account email address and a short description of the error.